At ENNI, we thrive on feedback. Please let us know if you have enjoyed your experience or if there are things you think we could be doing better. We are only human and the best way for us to improve our service is to listen to our customers... So please, feel free to send your thoughts or comments to email@example.com.
Please note, we intend to post feedback on this website. Feedback will be posted along with the first name and the suburb (if supplied) of the person who made the comment. If you would rather not have your comments or your first name published on this site, please make this clear in your email. We would love to hear of your positive experiences just as much as any criticisms you may have. We hope to hear from you soon! x
"I would like to thank you for the fast delivery of my items!!
"I wish to notify you that I have this day received my blouse from you people and, to be honest, I have never received such a beautifully packaged parcel from any of the other outlets I buy from in Australia. I will certainly be using your company often - Dianne" - Christchurch, NZ
"Have just received a parcel from you and I was so impressed with the delivery. The packaging and hand written note was amazing. Will be ordering from you again. Thanks so much - Di" - Hamilton, VIC
"I had been wanting the Elm Secret Garden dress since I first saw it in my local store window. I am on a fairly tight budget so was only able to admire it, not buy it. Then it went on sale and I decided to splurge. My local store had none in my size left but I found it on line and ordered it pronto. It arrived only two days after ordering, beautifully wrapped with a lovely hand written note from Mia saying she too loved the dress and that she hoped I enjoyed wearing it. I have had it two weeks and it is already my favourite summer dress. I’m hoping the warm weather hangs around a while longer so I can keep wearing it. Thank you for the very prompt service, and the lovely designs that are both pretty and great to wear. Andrea" - Balwyn, VIC
"Daina, I was thrilled to receive my beautiful floral Lisette pant yesterday with your little note and I know I will enjoy wearing them!
Thank you for your phone call checking on the size (US/Aus) ...A feature of ENNI’s
personal service to distant customers that is much appreciated.
Maureen" - Sandy Bay, TAS
"Thank you for your wonderful service on line and over the phone.So refreshing to know I am dealing with an Australian company with 100% confidence. I have been a happy customer for some time. Well done. Judith" - Leederville, WA
"What great customer service! From beginning to end everyone I dealt with was helpful, efficient and extremely pleasant. I am very pleased with my Sills pants. Thank you so much.
Christine" - Belrose, NSW
"Thanks to Enni staff, I have been shopping online with Enni for over 2 years, love the great service, packaging and prompt service. Love Mela Purdie, Verge and other brands you stock. Shirlee" - Berwick, VIC
"Hello I’d just like to sat that while I expected good quality from the Tani range (having purchased it before) I was very pleasantly surprised to receive such a lovely packaged order with a hand written note no less. Way to go customer service! Ruth" - Geelong West, Vic
Ordered one day and received parcel the next! And the jeans fit.
Thanks to you for prompt service and Australia Post.
Best wishes - Nola" - Balwyn, VIC
Just letting you know that my top arrived yesterday, so fast! And it is perfect! Thank you and Nicolette for getting this exchanged so easily and quickly for me. I will definitely leave a comment on the website about your amazing service and of course will be ordering from you again.
Debbie" - Barton, ACT
"I have just received my parcel this morning. Wonderful service, communication and stock. I will be back!
Denise" - Kuranda, QLD
"I have just collected my order of Tani leggings I ordered online from my postal collect. I wanted to write you straight away to compliment you not only on the swiftness of receiving this order – but also the packaging. They have arrived beautifully packaged in a box, with a lovely handwritten note from Miyako thanking me for shopping with you. What wonderful customer service that is! Well-with customer service like this, I shall definitely be purchasing from your online store. Well done! I am terribly impressed. Thanks to all your online store.
Damyn" - Belgrave, VIC
"Good morning Mardi. Just a note to thank you for looking after this so promptly. Your great service is really appreciated. And yes, I am very happy with the pants (arrived yesterday).
Diana" - Randwick, NSW
Carol" - Kyneton, VIC
"Thank you so much for my frst order-beautifully gift wrapped including a special little hand written welcome note in the box. The TANI products were just what I was after. Love them!
Wynette" - Waratah, NSW
"Thank you so much for my purchase received last Friday. The Verge Red Strauss top fits perfectly and it certainly brings a smile to my face. Your packaging and the personal note written to me was such a lovely surprise and a pleasure to receive. I hope I can find a lot more items to purchase online from you. Kind regards Nerida" - Kingsley, WA
"Thank you for your wonderful online service. Each time I've purchased an item it has arrived quickly and beautifully packaged. I just wish you had a store in Sydney. One by one, my favourites boutiques are disappearing to be replaced with fast fashion for the under 30's. Fortunately Enni stocks many of the quality brands I prefer.
Alanna" - North Rocks, NSW
"Thankyou for a fabulous shopping experience every time.
Julie" - Laurieton, NSW
"Luv the service, thank you...And loved your little personalised note Mardi!
Felicia" - South Melbourne, VIC
"Down and feather jacket arrived today. Very prompt delivery I must say. Delighted with my purchase.
Barbara" - Carlton, VIC
"Nicolette, thank you for your wonderful service. I am absolutely thrilled with the purchase of my down/feather jacket.
Loris" - Hampton, VIC
"A quick note to say thank you Mardi for the beautiful packaging and presentation of my recent purchase and for your thoughtful note. I will be sure to recommend your stores to my mum and girlfriends who live in Melbourne. And I'm so glad you stock these beautiful singlets! I bought my previous ones in Melbourne and was worried I would never find replacements.
Katherine" - Randwick, NSW
"Hello, have received my lovely jumper & it arrived here at Leith yesterday, which is very good service. When I phone, the young ladies are always so helpful & it is much appreciated.
Brenda" - Leith, TAS
"Wonderful service both instore and online. Always helpful with a smile!
Mary" - Karingal, VIC
"Hi, I was so surprised to reieve this lovely parcel, so nicely wrapped with a hand written note. I appreciate these little touches. Postal delivery was super fast too! Lots of contact through email to show where my order was. The dress I ordered was impeccable and am sure to get many uses out of it! I love the TANI fabric.
Helen" - Berwick, VIC
I love shopping with you. I'm sure it won't be long til the next order. Thanks and regards"
"Dear Nicolette, I received my order from ENNI last week and just want to thank you for the exquisitely packaged parcel that arrived, together with your wee note. You all deserved to be congratulated for promptness, packaging and a lovely personal touch -definitely the best online ordering I’ve ever done!"Mary Anne-Ascot Vale, VIC
"Hi Mardi, recieved my top. Delighted. Thanks for always helping me with patience"
Sandra- Woolwhich, NSW
"Very prompt order, quick delivery time and arrived in a beautifully presented package. Thankyou"
Maggie - Mornington, VIC
"I received my Omaha top today! Thank you so much. I love getting parcels from ENNI - they are always so beautifully wrapped and with awesome little notes! Have a wonderful weekend,
Colleen" - Belmont, NSW
"Thank you so much for the totally positive experience of my first order. I ordered a Seven Sisters top yesterday and it arrived beautifully packaged today. The garment is absolutely beautiful and I will certainly be a regular customer.
Amanda" - Cronulla, NSW
"Hi-I have received my Jag Geo Aztec top and I love it!! It fits perfectly! I love the ENNI box it comes in also - great service, thanks
Deborah" Darlinghurst, NSW
"Received my order this morning & it is perfect - Thankyou.
It was so exciting to receive a beautifully packaged order & the hand written note.
Anne" - Eleebana, NSW
"I placed an order for 4 Tani tops (adding to my already-loved collection) on Tuesday night and, Wowee, they arrived all beautifully packaged today, Friday.
I am a great fan of Tani and will definitely be ordering more soon.
Thank you Enni for the great range you hold and the superb service
Marilyn" - Cammeray, NSW
"Good Morning Mardi,
I just received my parcel…yay!
Just wanted to say Thanks Heaps for sourcing both jean styles for me…LOVE THEM, I will definitely be shopping with you again and passing on my recommendation to all my friends that you are FAB!
Sharlene (Very happy Customer)" - Wagga Wagga, NSW
"Hi ‘All at Enni’
Thank you for this absolutely gorgeous Aldo Martins cardi/jacket. I love it.
And thanks for your, as-always, prompt service. It’s a pleasure to order and receive purchases from you.
Trish" - Bendigo, VIC
Thankyou for my Mela top – love the new shape of this boat neck. Have been wearing this style for years and find it so useful.
Also thankyou for your beautiful packaging – such a joy to receive in the mail a purchase so well presented and at no postal cost which is wonderful for country people like myself.
I am a Mela addict!
Louise" - Robe, SA
"Thanks so much for your wonderful service. I got my package of Tani clothing from you today. It was beautifully presented. The clothing is exquisite and is the best for travelling. Need to ensure that the leggings don’t fall fowl of my dog Cyclone who chewed a whole in the previous pair hence buying two pairs this time.
Lee" - Fannie Bay, NT
"Dear Enni Team,
Thank you for the best online shopping service I have ever experienced, from purchasing to packaging, with a hand written thank you note, and super fast delivery.
I am very happy with my 2 new Tani Swing Tees to add to my Tani collection, love this fabric so much.
Molly" - Warragul, VIC
"Good evening Mardi,
The reason I'm writing to you is thank you so very much for the order I received today and the personal note!!
I am very happy with the items! And your service is outstanding! :) Keep up the good work!
Thank you and have a lovely weekend.
Vicki" - Newstead, TAS
"To the Enni Team
My parcel of the two Seven Sisters tops arrived this morning
They are beautiful and fit perfectly
I have a size three Seven Sisters top that is a little roomy
I work in PNG as a nurse and it is a FIFO and after work have lived in my size three
If you want to lose weight…PNG Manus Island is the place!!!
Thank you for such prompt delivery
They will be enjoyed for a long time
Bernadette" - Bendigo, VIC
"Dear ENNI team
What great customer service your team provides! I have promptly received this beautiful dress nicely packed in ENNI box. The assistance over the phone was the tops.
It is great to know that such an old-fashioned service still exist in this computerised world! It has made my day.
Thank you again to all at ENNI.
Mariko" - Yokine, WA
This is the first time I have shopped with you and I would like to thank you very much for your helpful assistance when I phoned. My parcel arrived at 9.30am this morning and I only ordered yesterday morning. I am very happy with my purchase and looking forward to wearing the top.
Once again many thanks and I will certainly order more.
Fran" - Warrawee, NSW.
"Dear Enni Team,
Thank you for my recent Tani order, it's all perfect, just love wearing this fabric.
Molly" - Warragul, VIC.
"Lovely packaging and looks like hand written note too! Thank you for my Tani top which arrived yesterday, am wearing it now - sleeting outside so it is keeping me warm. Thank you.
Brigitte" - Sandy Bay, TAS
I called Ivanhoe and they were able to get the medium, which was perfect- thank you. The girls there are always very helpful and know what suits me, and what doesn’t!
It’s nice to have a ‘go to’ place where I know I can find what I’m after.
Luisa" - Macleod, VIC
"Mardi your customer service is amazing I am totally thrilled! I will be a regular especially for Tani as I will be using my gift voucher!
I am going to say how good u are on Instagram!!!!
Julie" - Glenhuntly, VIC
"Thank you for the beautifully wrapped garment and the very fast delivery with personalised note. It was lovely ! Thank you again"
Nikki - West Preston, VIC
"Dear Enni Team
Thank you for the beautifully packaged high quality items.
Frances" - Paradise, SA
"I would like to thank you for your promt delivery of my purchase and to say how lovely it was to receive my items beautifully boxed, a nice surprise.
Anne" - Sassafras, TAS
"My first order arrived today, very happy plus the packaging was gorgeous! Sure to become my favourite online shop. Well done to the ladies at ENNI!
Jillian" - Bendigo, Vic.
"Thank you Team,
What great service I have received from Mardi and her co worker.
Mardi was great to deal with, very professional and really went outside of the square to get the jeans I wanted, that were not listed on your web site.
I am so excited, and cannot wait to get them.
Thank you all so much.
Have a great day.
Leanne" - Doncaster, Vic.
"Hi to all at Enni,
I just have to say you provided a wonderful service. Delivery in a flash and I am in Sydney. Beautifully packaged.
My dress is gorgeous and I cant believe that I have bought something online that I do not have to return.
I certainly will be a returning customer and tell all my friends.
Thanks so much,
Dianna" - Bayview, NSW
Thank you, I have received my order and very pleased with your prompt service, particularly over the busy New Year period. My purchase arrived in excellent condition and presentation.
Many thanks" Christine - Frankston, Vic
Just a quick thanks for a great online shopping experience. I am so happy with my beautful new Loobies Storey blouses and the great service and excellent prices received from Enni. I will definitely be shopping with you again and you have my recommendation. The handwritten note was a lovely touch.
Kind Regards, Rachel" - Dawesville, WA
I received an order from you this morning, and wanted to thank you for your service. A particular thank you to Steph, whom I spoke to on Wednesday. I changed the size of the Mela Purdie dress that I ordered after discussing this with her, which turned out to be the correct decision, as it fits very well. Thank you also to Mardi, for her lovely handwritten note.
The order arrived at my workplace just as I was sitting down to my birthday morning tea, so the timing was absolutely perfect!
Georgina" Belmont, Vic
"Many thanks for the lovely tops . The service was prompt and the packaging is delightful! Will be back.
Margaret" Camp Hill, QLD
"I am delighted with my Gabriella Frattini top delivered today. The service provided by the Enni team is second to none. Thank you and well done!" Jill - Ocean Grove, Vic.
I have received my order and wanted to thank you. Imagine my surprise when the clothes arrived wrapped so beautifully in a box, obviously with care unlike so many online retailers.
The delivery was extremely quick, and I really appreciate the effort. Thank you.
"Hi girls I just wanted to let you know that the Tani top is great, thanks for the exchange and I'm so in love with the Maiocchi dress, it's just beautiful and fits perfectly. Thanks for your great service.
I just wanted to say how impressed I am by the service you provided.
My jeans arrived much faster than I had expected (within a few days) and the packaging and
your personal note provided a lovely extra personal touch.
I'll definitely be using your online store again!
Thanks and regards,
"Fast efficient service again and great tarni purchases
"Dear Enni team,
Can't believe I received my shirt today- in time for me to take on my holiday!
Thank you for a wonderful, efficient and personalised service- you set the benchmark- keep up the great service!
I placed my first order with you on Sunday and I just want to let you know how impressed I am with the great service I received. My Mela Purdie dress arrived on Tuesday, much earlier than I expected and boxed beautifully. I was very happy with my dress and the great service. Thank you. Looking forward to shopping with you again.
Jacqui" - Glen Osmond, SA.
"Dear Mardi, I've just received my parcel from the lovely AusPost parcel delivery man!
Thanks so much for your fabulously easy ordering process, prompt email communication, gorgeous wrapping, and lovely hand-written note.
So happy that you stock Tani ..!
Jan" - Point Lonsdale, Vic.
"order received, it always a pleasure shopping with Enni, many thanks :)" Mary
"I would just like to thank you for your prompt delivery of my orange 3/4 pants. They are great (I have already acquired 5 other of the same pants from you previously). Your service and packaging is wonderful and I look forward to purchasing from you again.
"Thank you so much for the always beautifully wrapped in box with ribbon and for the note sent with it.
"Thank you, received my parcel today. Beautifully packed, love my Tani, tops and have been wearing them for the past 4 years. Lovely to know I can get through your website.
Kind regards and many thanks for excellent service. I will be back!
"Most impressed with your lovely presentation in packaging. Pants are slightly large, since you don’t have a 16 I will take them in around the waist.
Thank you, I will definitely shop with you again,
"Thank you Mardi, I’m very happy with my Chelsea jeans, as well as the lovely box & note that came with it!
"I have been shopping online with Enni for quite a while now. I do not, as a rule give feedback on any of my online shopping experiences with any merchant. That said, I would like to compliment your team on the excellent customer service, communication and the way you present items. I love your Enni ribbon boxes and the lovely personal notes that are included with the purchase. I do enjoy shopping with Enni.
Julia" - Port Macquarie, NSW
"Just wanted to let you know that my order has been delivered – nicely packaged and with a note inside.
Thanks for the good service. I will be back to order more Mela Purdie in the future.
Gail - Pacific Pines, QLD
I have just received my beautifully packaged order with a hand-written thank-you note 5 HOURS AFTER I ORDERED, AT 11AM TODAY!!!
“I don’t know about the 2-7 working days for delivery. The order arrived before breakfast this morning (ordered midday the day before) - I had to answer the door in my jamas. Such beautiful packaging – it really felt like I had received a special gift, especially with the lovely handwritten note inside. I am very happy with my purchases and will be eyeing your website regularly; and will definitely tell my friends about you.
Lesley" - SA
I have just received my second order from ENNI and want to tell you how much I appreciate the care and attention to detail you give to online shopping.
It is such a lovely experience receiving an order so beautifully and meticulously packaged with a warm friendly personal message enclosed.The ENNI website is so professionally presented ...it makes shopping a joy. Thank you.
Margrete" - WA
I received my on sale new London jeans today...my first reaction was that there was no way a pair of jeans could fit in that beautiful box, but there they were, beautifully wrapped.
I felt so special.
You will be my go to shop from now on.
Thank you again
Trish" - Echuca, Vic.
"Well Enni – you are awesome.
Thanks so very much for another order which I received so very promptly- beautifully and safely packed….and even a hand written personalised message inside.
I find your website really easy to navigate and the product descriptions are clear and accurate.
Will definitely be shopping again- Why travel to the shops when I have you ………………
Many thanks" Roxy - Echuca, Vic.
"Hi Enni Team,
I just wanted to say thanks for your great customer service, starting with some help from your technical people with my first order, then the very helpful Mardi. My order arrived promptly and was presented beautifully in its own special box with a handwritten note - what more can you ask. Outstanding customer service makes all the difference.
Thank you for the lovely message you included with my order. What a treat it is in this day and age to receive a hand written note. Yes, I do love my jumper. Receiving it in the beautiful Enni box made the whole experience even nicer. I will defiinitely be keeping the box as well as the jumper!
Jennifer" - Anglesea, Vic.
"Thank you to the Enni team…..yet another parcel of fabulous clothes. I love the "prettyinpink" [Sabena] feather and down vest. It is a fabulous cut and so light weight. Very much looking forward to wearing it. The Tani under pants are a gift for my daughter and I'm certain she will adore them. They certainly feel like silk.
It's such a pleasure shopping with Enni."
Julie - Rushcutters Bay, NSW
I am so pleased with my Enni delivery that I received today. Such a beautifully packaged order with the most perfect Tani clothes. The Tani leggings are the most comfortable I have ever tried on and the tops are perfect.
My local Tani stockist no longer exists so Enni will be my go to stockist from now on as you have an extensive range of Tani (and other gorgeous things!) and fabulous service.
Bronwyn" - Wamberal, NSW
I hope you are very well.
I moved to a different suburb last year and I'm now further away from the Mont Albert store. I still visit the store in person when I can, and it's lovely to be greeted by first name by the ladies in the Mont Albert store. Since I moved, I've made a few purchases and I've always received the personal level of assistance that I only associate with Enni. For example, one of the staff sent me photos of dresses that I might like (to my mobile), before I had a chance to come into the store. I usually require altered sleeves or hems, due to my height, and the quality of tailoring is always excellent. I've noticed that many customers are greeted by first name at the Mont Albert store, and I'm sure this reflects the service excellence of your staff and the loyalty of your customers."
Cindy - Flemington, VIC
Picked up my parcel from post office on way out to a special lunch, changed in the car and off I went, new outfit bought only the day before!
Thank you so much for being so helpful
Lynne" Freemans Reach, NSW
"I would just like to congratulate you on your customer service.
This is the second time I have purchased from you on line, the service is wonderful and efficient,
I will certainly purchase from you again.
"My purchase arrived this morning, beautifully wrapped and with a covering note of goodwill.
I am so pleased with it and will shop with you again!!
Many other retailers could learn from your example.
I received my beautifully packaged Lounge dress and Tani leggings today. This was such fast delivery! And I was so touched by your thoughtfulness in adding a scarf and gift voucher to make up for the unavailability of the Lazybones scarf I’d ordered. That was very generous. Thank you so much!
I experienced a sense of great customer care and pride in your way of doing business when I had a very helpful telephone conversation about the scarf and options available. I certainly sensed that there is a very good reason for such positive testimonials on your web site! Your helpfulness and consideration has been memorable. I loved the dress and leggings and the care that went into the packaging, which is an important part of the online shopping experience. I will certainly be back and will recommend you to my friends.
Thanks once again for a very positive first shopping experience with ENNI.
"Thrilled with my first purchase from Enni. I was impressed with speed and packing of my Verge trousers. Verge trousers will be perfect for travelling. Hope to get another pair soon.
"I placed my order placed online Friday night and my parcel was delivered Tuesday morning. Beautiful presentation, from the quality box, lovely paper wrapping inside and hand-written note from Nicolette. Absolutely flawless service. I’ll definitely be back for more! Thank you."
Sandra - Mount Victoria, NSW
I was delighted with my new top, I think your speedy service and the wonderful packaging was a very exciting just like having a birthday present, I will certainly use your site again, I had purchased two lovely tops from my local shop which is were I was first introduced to 7 Sisters garments, the styling and the fabric print are so pretty.
"Dear Enni team, thank you so much for my parcel the packaging was perfect and such a thrill as I also love the pants, thank you for the personal touch kind regards Elaine" Manjimup, WA
"Wow what a find, shopped , beautifully wrapped, a personal note , shipped and at my front door the next day . Thank you very much am thrilled with purchase .
"Just had to tell you how delighted I was to receive your parcel yesterday. Sent so quickly. What a surprise to receive such a beautiful parcel. I have used a pair of leggings by Tani before and loved them but to find you so easily selling them was a delight. Thanks for your service. Judy"
West Pennant Hills, NSW
"Hi – I just wanted to ‘thank you’ again for your prompt service and delivery every time I order a ‘Tani’ top which by the way, I really love.
They all fit perfectly, so again ‘thank you’.
Cheers" Deborah - Darlinghurst, NSW
Thank you sooo much … my new gorgeous scarf just arrived.
Beautifully packed and I feel so special receiving this.
Thank you Enni and I am woman!!
Have a lovely Easter
Regards Maria" South Melbourne, Vic
"This has been the best online shopping experience by far. Recieved in 1 day, beautifully packaged, a lovely note left from Mardi. I do a lot of online shopping and wish they where all as good as enni. I will be buying from you again. Just brilliant. Thank you so much.
"I just want to thank you once again for the excellent service in every way. I want to thank Harriet for the lovely personal note with my order. It is those little things that keeps me coming back.Thankyou. During the coming month I shall order a few more things.. Till next time Lida" - Swan Reach, Vic
"Dear Team @ Enni
When my wonderful dress arrived I was thrilled enough that it had arrived so promptly….
but when I opened the satchel to reveal such a beautifully packaged parcel…it felt like it was
a special occasion …and looked good enough to be a wedding present!
I’m amazed that you go to such trouble with your packages - which adds to the thrill of
receiving such lovely items.
Thank you Team Enni for striving for perfection!
Sue from Blacktown"
"I received my purchase yesterday and absolutely delighted with the tops.
I was so impressed with your beautiful packaging and the time you took to send a personal message.
Pam" - Highton, Vic
Thank you for your super-quick response to my return of Mela Purdie Geo top. It is a beautiful garment but unfortunately didn’t suit me.
I must commend you on your excellent customer service and will have no hesitation in shopping with Enni in the future.
Jan" - Morwell, Vic
Just received my order from you - beautifully packaged - thank you!!
Fabulous service - very impressed. Will tell all my friends and will definitely be ordering again,
I received my beautiful parcel from Enni today. I shop online frequently and the packaging and personal note was so lovely - it made my shopping experience with your company so perfect. The handwritten note was a nice touch. I'll certainly be back.
I just wanted to thank you for the prompt delivery of my parcel, the care with which the parcel had been wrapped for postage and the handwritten note accompanying it.
I am bound to use your online shopping again and will recommend you to all my friends.
Thank you and kind regards,
Shelly" - Perth, WA
"I just want to thank you for your amazing service.
I have had 2 orders from you recently (Verge Acrobat Cargo Pants) and each time I was thrilled with the fast service (order placed on a Thursday afternoon and parcel received the following Monday lunchtime!) and the beautiful packaging and accompanying personal note.
We no longer have a boutique that stocks Verge here in Coffs Harbour. It is a half hour drive to the nearest stockist which tend to only stock one of each size, so mostly one is disappointed.
I will certainly spread the word re your excellent service.
Thank you again.
Paula" - Sapphire Beach, NSW
I just wanted to thank you for your fabulous customer service. I only ordered last weekend and already have my purchase. Your presentation was breath taking, the hand written note was lovely and the product is amazing.
Lynn" - Bolton Point, NSW
"Just want to say a BIG thank you for the great customer service that I received.
Really quite amazing to see how personal this business is (for an online purchase) at the end of the day.
Love my purchases and Ill definitely shop again.
Many thx, Cara"
"A quick note to thank you so much for my Amber Dress from Firefly
which arrived today. I have been searching online everywhere for this dress but was unable to find it in my size.
Thank you also for the beautiful packaging and the very quick delivery.
Sophie" - Gisborne, Vic
"Hi Steph and Enni
I just wanted to pass on my thanks for the wonderful service from Enni. For the cardi colour swap, prompt response and delivery.
It was wonderful to have a beautifully packaged item arrive prepared with such care. This was a joint birthday/ christmas present to myself and with the ribbon and package i felt like all my wishes had come at once.
I have shared these thoughts with family and friend around your service.
It is not often that the you can rave about a store and their service today. So i wanted to pass on my genuine thanks.
All the best Kylie" - Bendigo, VIC
"Hi Enni team... Just received my second parcel from you today and I am rapt! Everything looks fabulous, great quality and excellent price. Only just discovered you but will shopping and sharing you with others. Thanks to Sam for the little messages...
"The Enni team,
Thank you for your very efficient, speedy service in getting my mela top to me in plenty of time. Also beautifully presented! I will definitely be happy to order with you again.
Heather" - Pennant Hills, NSW
"Thank you, my parcel arrived today, all fits well...another very happy customer...speak soon
Susi" - Karrindale, WA
"Dear Enni Team,
Just a note of Thanks, my leggings arrived today, sent yesterday....what great service!
Thank you for going the extra mile to find me a Navy pair of leggings, I'm wrapped. Which brings me to your wonderful packaging and personal notes, a really lovely touch.
You have a wonderful company, great staff, efficient, prompt and what a lovely wrapped parcel to open up.
Thank you to all of you
Caroline Ryan - Springwood NSW"
Was so impressed with the care and attention taken with my parcel, lovely box, personal note etc., thank you (and the dress is perfect too!). Looking forward to my next purchase.
Carolyn - Merimbula, NSW"
Thank you so much for your prompt service - my Mela pants have just arrived and I think I love the packaging as much as the pants. The pants will be a terrific mix-and-match for my many other Mela items and the box will find some useful purpose in my sewing room!
I think my wardrobe is slowly heading towards being exclusively Mela Purdie, but the good thing about that is that I know the sizes I need to buy in my favourite items and have now realised that I can shop online for just about anything. Whilst we have two fantastic stores in Sydney (a two-hour drive from me) they do not always carry the items in the specific colours I want to mix ……..I will definitely have another look at your website when the new autumn/winter 2015 items start arriving.
Having lived in the USA for twelve years, it is also refreshing to read your return policy - one of the reasons I generally shop in-store in Australia is because many online stores make returning items too difficult. I like your website and will definitely look again.
Lyn" - Mittagong, NSW
Thank you so much for your prompt and excellent service. So nice to chat with you yesterday.
The parcel arrived this morning so I was able to show my sisters-in-law whom we caught up with today (I had been telling them about the beautiful packaging and great service).
My husband described your service as “magnificent”!
My items look great. Again many thanks.
Jo" - Thornleigh, NSW
"Hi Team, Thank you for my Seven Sisters Varezze V Knit, it's just sensational and that's not the only sensational thing - your customer service is amazing, even with the Christmas and New Year break I received my order the very next day. Thank you for the great service, I love my shopping experience with your site. Julie"
Just wanted to say thanks for the great service, my order arrived today! Very happy with the top. Thank you.
"Thank you so much for your efficient handling of my orders during the year. I never thought as a 70 year old I would be comfortable ordering on line. Friends have been incredulous that I have placed orders, saying how to you know it will be right, eg, size, style, colour. So far has not been an issue. I love your Enni grey box, currently one is being used to hold a collection of
Thai silk that is being made into a patch work quilt for a daughter-in-laws 40th birthday. Again my thanks. Judith"
"Thank you Team Enni, you are serious about customer satisfaction!!! I'm impressed... easy user-friendly website and checkout, great garment descriptions, and phenomenally fast delivery... I couldn't believe the garments I ordered this morning arrived same day, beautifully boxed, a week before Xmas!!! Consider me a convert... very happy, and best wishes of the Season to you all.
"Hi Steph and Sam
Thank you once again for your excellent customer service. I ordered Verge top on Friday morning and it arrived by express post 8am Monday - again, in one of your beautiful boxes with a handwritten note. Wish all retail customer service was like yours. Happy Christmas to you all,
"Thank you for your quick and efficient processing of my order.
Hopefully l will be able to visit one of your stores in person in the near future.
"Good morning, loved the packaging, and finding my lovely dress nestled in there was very exciting. Really looking forward to looking great in Loobies Hanoi dress.
Thank you for the great service.
"Thankyou for your prompt delivery of my Mela Purdie top, and the way it was packaged. I will definitely deal through you again.
"Hi I wanted to pass on my thanks for the fabulous customer service received by Steph. On this occasion you did not have the dress I was after, but Steph has located the item for me from an interstate store and I have been able to make the purchase over the phone. Outstanding service! I will be sure to make my next selection direct from your store. Thank you again. Chris" - Rye, Vic
"Hi Steph, Well I ordered a tank top and couldnt believe that it came by express post and arrived within 24 hours!! ...and beautifully wrapped too in a lovely box. Your profit must be all gone with that expense!! Anyway, much appreciated and I will definitely shop with you again. Thank you. Joan" - Noosa Heads, QLD
"Wow! I am so impressed. I regularly shop on the internet and have never received such incredibly fast delivery or such a beautifully packaged parcel. I placed an order at noon yesterday and arrived home from work at 5pm to find your parcel at my door (signed for by my building caretaker).
Thank you so much.
"Thank you so much for your prompt delivery of the Tani t that I ordered. Received in two days beautifully packaged. Have not shopped online before but will certainly do so again as I live in Central Victoria. I only manage to visit you perhaps once a year, which I enjoy seeing your wonderful range of stock.
"Dear Enni team,
I'm sure you don't often get told when things go well, so I thought I would drop you a line to let you know my parcel arrived very promptly, was exactly what I had ordered and I am very pleased with it. It even came with a hand-written note, in a box with a bow that I will have to think of a very special use for now!
Thank you for your wonderful prompt and efficient service.
I have been meaning to write you a note to say how pleased I was with your wonderful service. As a first time customer of Enni, I have to say I was absolutely delighted with the Enni experience.
From the absolutely and utterly divine, extremely comfortable Verge pants I ordered, to the speed of the delivery and the sweet thoughtful finishing touch of a handwritten note from you. All presented in a lovely Enni box.
I loved the fact the outer packaging was wrapped in brown paper. (Very sound of Music of you - brown paper packages ARE indeed one of my favourite things!) And the hand written address was so nice to see in this computerised ‘printed media’ age.
Everything felt so special and personal and more like receiving a gift from a friend from a faraway land (and dare I say it, bygone times!) than from an impersonal clothing manufacturer. I will definitely be back to your beautiful on-line store.
"Dear Enni Team
Thank you so much for an amazing delivery time of about 24 hours from my online order to delivery to my door! I thought it was impossible but I was wearing my beautiful new 7Sisters skirt the next day.
I am truly impressed and congratulate you all on your service and the personal note with delivery. I'll recommend you far and wide and be back again myself I promise!!
Meg" - Yass, NSW
"Love the tani t-shirts, would like to see some more colours
The packaging was also a lovely surprise, ribboned box, tissue paper wrapped beautifully and to top it off, a personalised little note
Thanks, I have bookmarked your website
Yes I received my parcel and I am delighted – fits perfectly (this is always a worry for me). I must commend you for the excellent service you have provided. I definitely wont be a stranger as my favourite labels are Verge and David Pond.
Again thanks for the prompt service.
PS Love the box – I wont be throwing that away!!!!!!
Ciao" Glenys - Karrinyup, WA
"I would like to compliment Steph and the staff at Enni - online shopping.
My order arrived within 48 hours, beautifully packaged and with a warm handwritten note from Steph.
It was a very easy and convenient way for me to shop (I love Mela tops and buy them regularly) and I was delighted to find that I did not have to pay postage.
Margaret" - Canterbury, Vic
My jeans arrived today and they are a perfect fit so thank you for your advice. They are so nice to wear so I will probably be back for more.
I haven't owned a pair of jeans for ages!
Love the way you package and your super service so I will definitely shop with you again.
I hope your store is flying along as you deserve to be doing really well!
Jan" - Mordialloc, Vic
"Hi . I recently ordered $150 worth of your clothes online ! I got an email to confirm delivery but still have not received them . Could you please update me . Address to randwick
"Hello lovely Enni people...
Just received my Seven Sisters parcel in the mail and I'd like to say a very big Thank you! It's was delivered promptly, and packaged beautifully.... I'll certainly be keeping you in mind for future shopping...
Many thanks and kind regards again....
Debra" - Glen Iris, WA
I just wanted to let you know I have relieved my order and to thank you for the fast service and also for the hand written note - it is very much appreciated :)
I love the travel pants and look forward to wearing them on my up coming trip to Africa.
Lynne" - Unley Park, SA
"My parcel arrived. Such prompt service! Wonderful
Shayne" - West Pennant Hills, NSW
I received my package today, thanks so much I love tani clothes and I love your packaging it's very special!
Emily" - Hillside, Vic
I have just received my four pairs of Verge pants, ordered on line and delivered safely to me in London. Everything has been seem less and very quick. Impressive! Thank you.
Jane" London, UK
"I just wanted to say thank you for the prompt service.I live in regional NSW and ordered my top on Wednesday evening and it was delivered in a beautiful presentation box Friday morning. The little personal handwritten note added to this positive shopping experience and I love the top!
Just a quick note to say thank you so much:-) I was really impressed with your service and advice, the garment fitted well and I was so impressed with the speed of delivery and how beautifully it was wrapped. I felt I was a special princess receiving a beautiful present and believe me that doesn't happen in my life.
Regards Kerrie" - Adamstown NSW
Thank you for keeping me in the loop with the top – what bad luck that the van delivering your merchandise was stolen…..this is just a short note to let you know that the top arrived….I love the packaging – those boxes are great.
Thanks again for the excellent service Steph I’ve really appreciated it…..it’s pretty rare to get such good service these days.
I will hear from you re the other top and if it arrives after I go away then thanks for offering to hold it….I will pay and receive it when I get back.
Cheers Louise" - Westbourne Park, SA
"Hi Steph, just a quick email to say a big thank you my Amarah Cardi arrived today it is just lovely. Im sure i will wear it come spring summer.
Ronda" - Adelaide, SA.
"PS. Must say the service i have received from you was a lovely stress free experience. And packed in a beautiful box what a gift. X"
"I am very pleased with my recent purchases at the Mont Albert store. I've bought several pairs of pants and a Mela Purdie top; I required a number of adjustments to the garments because of my short height, and I was impressed with the quality of the alterations for all of these items. I also purchased a red Kesta cape by impulse, and I've received compliments every time I have worn it.
I have made a point of returning to your store in favour of other women's stores because of the excellent customer service. The ladies are always friendly and helpful, and never rushed with customers.
Cindy - Mitcham, VIC"
"I collected some alterations one rainy weekday evening, and I arrived at the store before 6 p.m. (after I had finished work). I realised it was on closing time, but the lady in the store was very patient as I tried on and then collected my items. As I was leaving, another customer entered the store and it was past 6.00 p.m. Your staff member greeted the other customer with a warm and friendly manner and did not say anything about the closing time. I was impressed that customers are treated with such courtesy. As I have mentioned before, I have not found this level of service in other 'leading' fashion stores.
Many thanks, Cindy"
Thanks so much for the jeans, they arrived so quickly and the packaging was awesome!! I love great presentation. Most of all I love these jeans.
I am really pleased with your service and will be back in the future.
Maree" - Mount Hawthorn, WA
"Thanks for your great service, my Jeans arrived on Tuesday 22nd, and I have worn them already! Great Fit, love her Jeans, soo comfortable ! A big Thank You !??????
"My Tani leggings arrived today, beautifully boxed with a lovely handwritten note - thank you:) I ordered via another site but quickly hopped on to Enni and was thrilled to see lots of my favourite brands there. Thanks again Trish" - Gwenneville, NSW
Have just phoned and spoken to Dawn who was wonderful and clearly reflective of the quality of staff and service you offer in your company. My call was to thank you for the excellent customer service I've received with my first (of many) online purchases.
I ordered a gorgeous Mela Purdie tunic on Monday and have received it today, which is incredibly fast as I'm on the Sunshine Coast Qld, beautifully packaged and with a lovely note from Vicky.
It's a joy and delight to receive such good, quality service in this day and age. Having my own manufacturing company (see link below of some recognition my company has received) we hear of all the things that perhaps we haven't got right but rarely hear of the positives, so that's why I'm writing to say thank you and congratulations on a great business.
Look forward to supporting you again in future.
All the best
"I just want to say thank you so much for the jeans you were able to get for me. I wore them the other day and I love them. Thank you also to Daylan who contacted the courier to make sure I got them on time.
I appreciate all your trouble and would love to be on your mailing list.
Carmel" - Baulkham Hills, NSW
"Always a joy shopping with enni" Mary - Karingal, Vic
"Hi guys I am disappointed my package hasn't arrived. I Understand Steph is on leave, but was assured by her over the phone on Friday 20/6 that my sweater would be posted by express mail, as there have already been delays in getting my order to me.
Also no tracking details are available, so I can't monitor progress myself.
thanks for the opportunity to provide feedback
Thank your for the detailed explanation of the Meredith sweater affair! Yes I agree sometimes, despite our best efforts, the stars refuse to align align and then just go from bad to worse!
I was impressed when I stumbled onto the ENNI stores website in my search for the Meredith sweater I subsequently ordered from you. I like your website, clothing ranges, free postage and the easy ordering process. Nothing that has happened since has changed my opinion, in fact my respect and customer loyalty have been enhanced by the professional and courteous service I have received from you and your staff.
In the first instance, Steph went out of her way to keep me informed, offered compensation and was most apologetic about what had happened. I appreciated her friendly and open manner and her genuine concern.
I took up the email offer to provide feedback as I knew you were an organisation that valued service to your customers. I was blown away to receive a personal phone call, email message plus the generous compensation I have received. Thanks for making me feel valued as a customer who will continue shopping with ENNI.
Thanks so much for your time and trouble. This has been an online shopping experience I will long remember for the right reasons.
"To Luisa and all at Enni
My Meredith sweater- just gorgeous - and lovely gifts arrived today. Thanks so much for making it happen, against all odds.
From management to frontline staff, I found the customer service exemplary - a great team
"Very happy with my jeans and your service :)" Sue - Bacchus Marsh, Vic.
my parcel arrived safely, thank you for your great service. Enni is now a favourite of mine
Alison" - Stanmore, NSW
"Good morning, my order for the Meredith dress just arrived.
Such quick delivery and a perfect fit !
You have just gained a new customer !
I live in the country and find shopping difficult, but this dress is perfect.
( ps I'm 68 yrs old and most things are a tad short, but this is perfect for an shortish 162cm oldie )
Again many thanks.
Robyn" - Gippsland, Vic
I love the Seven Sisters items that I purchased on your site.
The Sarita Poncho is just beautiful, the texture and colours of the fabric are just amazing and
the Velvet Bursa Dress is as gorgeous.
Your customer service is just as wonderful, so quick, and the packaging is such a nice touch,
it's like opening a present.
Thank you so much, I know I can come to your site and have my Seven Sisters fix as well
enjoy a superior custom service experience.
Julie" - Dromana, Vic
"Thank you so much for the great Mela Purdie skirt, the exciting packaging and the very speedy delivery.....sent Monday and arrived on my doorstep early Tuesday morning!!!! I am sure to be shopping Enni again
Maureen" - Sandy Bay, TAS
"Hi Steph, Vicki and others
Once again, many thanks for your great customer service. Ordered on Sunday evening, processed by you on Monday and received by me in today's (Tuesday) mail. Gorgeous product and beautiful packaging! I'm a very happy customer!
Kathryn" - Mount Eliza, Vic
I just want to thank you for your excellent service. It's always a pleasure buying from Enni
Cheryl" - Surrey Hills, Vic
I have just received my order – the Seven Sisters top is absolutely gorgeous – thank you for the great service and your handwritten note was a lovely touch.
I will definitely shop with Enni again!
Regards" Loreta - Flinders Park, SA
"I am a new customer and I recently purchased three TANI scoop tanks online.
I just wanted to say thank you very much for your excellent customer service. The order arrived the day after, beautifully packaged with personalized note and also a gift from you. Amazing customer service .... very much appreciated. Thank you so much.
I look forward to shopping in store (as well as online) in the near future. Great customer service is a delight!
Kathryn" - Mount Eliza, Vic
Thanks for putting all the new additions on your website! I have placed an order, but better not have another look until I return from my trip!!
I am so please to have found you!! Thank you so much for your wonderful customer service.
Penny" Torquay, Vic
"Thank you so much for your excellent customer service.
Am currently unable to drive after surgery and have just discovered your site after searching for Tani products online.
So in addition to my Tani tops I purchased a beautiful Firefly dress for an upcoming “0” birthday of mine!
I received your package in 2 days!! Amazing as I live 20kms from the nearest post office.
All in beautiful packaging and a personal note from Vicky – much appreciated from a customer in need of some “happy”.
I just want to say thank you for sending me my Mela Purdie top, I was quite impressed with the packaging, quick delivery and the note that came with it – a nice personal touch!
Rgds" Angelina - Sydney, NSW
This is to say how very happy I was with your service, with my recent purchase.
Not only were you quick and efficient, the Verge pants arrived so beautifully presented, which all adds to the shopping experience. I knew they would fit because I already have them in white and indigo
I will be in contact again for more Verge clothing
Liane" Rushcutters Bay
"Thank you – swift posting, glamorous packaging and item just right!
"I have just just discovered Enni, because I asked a lady who happened to be my customer (in the store where I work) where she purchased her dress, I rang your Ivanhoe store immediately where your staff managed to locate the dress for me.
the efficient and very friendly response was absolutely wonderful, after buying the dress, I ordered the same dress in another colour, same magnificent service.
I will definitely be a returning customer!
Many, many thanks
"Thank you! My parcel arrived today (would have come last week, but no-one home to accept delivery). And thanks for the lovely note from Steph, and the bonus leggings. I bought some Tani leggings a couple of years ago while on holidays....and they are favourites, so I was delighted to find I could buy them online.
I'll be back!
Sue" - Muswellbrook, NSW
"Many thanks for the prompt service. It was a pleasure to open the lovely box, and to not have to pay postage - I will definitely be shopping with Enni again.
Kira" - Tumbi Umbi, NSW
Thank you for sending the pants so promptly and your note. I have the shorts and knew how comfortable they were and the pants are great. I will be wearing them on African safari in September!
Maree" Hampton, Vic
"Thank you for sending my Tani tops so quickly! These tops are so versatile, I live in these in Autumn & winter. Also your packaging is really lovely.
Caroline" - Springwood NSW
"A great big thank you to the Enni team. My order arrived in good time and I am just delighted with my purchases. It’s so hard for me to find small sizes (6 to 8). There was so much on the site to choose from so I’ll definitely be returning and will also send your link to my friends.
The way my purchases were so beautifully packed was the icing on the cake! An absolute delight which made the entire shopping experience a real pleasure.
Lynn" - Buderim, QLD
Just received my Tani top which I ordered only yesterday and fits beautifully. Thank you so much for your brilliantly quick service, lovely presentation box and note, a personal touch which makes me feel valued as a customer. Very impressed and will shop again.
Wendy" - Carlton North, Vic
I just received my order which I cannot really check properly until tonight, however the beautiful packaging and the lovely note is a superb touch. Thank you to all. Stay cool too.
Justine" - Mornington Peninsula, Vic.
I have received my Tani singlets today with many thanks. Yes, I'm happy with them. I already have one of your singlets. I liked it so much that I decided to buy more :-)
Lynn" - South Yarra, Vic.
"Dear Sir or Madam
I wish to compliment you on your service.
Firstly, the delivery took 2 days – amazing.
Secondly, the presentation box was also amazingly top class.
Thirdly, the note inside topped it all off.
Thank you and I will certainly be keeping an eye on your site for more great buys
Roberta" - Warrawee, NSW
"Thanks for the quick shipping, lovely packaging and personal note. Love your work!" Joy- Travancore,WA
"Hi Luisa, Great Service and I love the other 2 tops I purchased. Love shopping with Enni and the website. I am always impressed with the range, price and quality of clothing you stock and the prompt, pleasant service you offer. I look to your store first when purchasing clothes." Carolynn - Ashfield NSW
"Happy new year !" - Maggart
"Thank you for your prompt service. I found your website very user friendly. I look forward to more shopping moments with you.
Enjoy your festive season.
Julie" - Laurieton NSW
"Hello Steph, My purchase has arrived in less than 48hrs and it is the week before Xmas-thank you so much for your amazing service!! Both items fit perfectly, they were presented beautifully and I loved that they arrived at my doorstep via courier and that I didn’t need to stand in line at the post office.Thank you very much, I am delighted. Merry Christmas" Julianne - Maleny, QLD
"Hi all at Emmi,Thank you all for your Christmas wishes. My Seven Sister shirts were wonderful on our trip to Europe. I was able to rinse them out each evening and they were ready to pack or use the next day. I will keep in touch. Wishing you all a Wonderful Christmas and Happy and Safe New Year.
Fond regards" Elsie - Armidale, NSW
"I ordered leggings (S) and they were delivered the next day with a lovely compliment slip saying welcome and in the most beautiful box - thank you, impressive service, made me feel special." Karen - Heatherton, VIC
"Hello, Thank you for your excellent customer service. My order [Seven Sisters, Manasa Flora], arrived on time and so beautifully packaged I couldn't believe it.... Every good wish." Lorraine - Leonay, NSW
"Dear Enni team, Thank you so much for the prompt service, lovely packaging and friendly messages - I'll certainly be shopping with you again!" Rhyan - Canberra, ACT
"Hello Steph, Many thanks for your response.......I'd also like to mention that Luisa in your Balwyn shop was extremely helpful to me, both in person when I was in the shop with my daughter last Friday & also yesterday when I called. She's proactive & very nice to deal with. I will certainly be shopping at Enni again." Elizabeth - Jakarta, Indonesia
"I hope you will pass on my thanks to Rosemary and her colleague for my shopping experience in Mont Albert this afternoon (19/10). I discovered your store quite by accident, after I had a coffee on Hamilton St.
and I was on my way to do some grocery shopping. I went into the store to browse and asked for any petite length black pants. I am around 5'2" and I have great difficulty finding pants that fit well and don't require alteration. I prefer to make in-store purchases if possible, but I have resorted to ordering clothes online in the past few years. I have been increasingly frustrated by city stores, including Country Road and Trenery. I am willing to pay for extra tailoring if required, but I am disappointed that Country Road will not assist customers with an alteration service. I have found this lack of service is quite common among many brand name stores. I am usually told to take the clothes to my own tailor, and I don't think that is acceptable considering the average price point in these retailers. Rosemary graciously pulled out several styles for me to try, and I also received advice and assistance from her colleague. While I was in the store, I found a number of dresses that I liked and I tried these on as well as pants in various styles and sizes. I was pleased to learn that I can have pants altered in store by a local dressmaker. I was not rushed in any way, and I was given plenty of time to make my purchasing decision. I chose a few items to purchase today, and I will return to the store next weekend to try on two items that Rosemary ordered from the Ivanhoe store. My impulsive shopping experience was surprisingly pleasant and I wanted to write and express my thanks. If I have one request, I hope that you will bring in more items from the
Maiocchi range. " Cindy - Mitcham, VIC
"Hi Enni team......this is the first time I have ordered something from your website and was very impressed with the quick turn around and the packaging." Teresa - Wayville, SA
"Dear Stephanie, Thank you for sending my Parchment Verge pants, they arrived today and I am very happy with them. They are a great neutral colour that matches well with a number of my tops. The packaging is lovely and it was nice to have a personal note..... With thanks" Judy - Cootamundra, NSW
"Dear Steph, I received the white pants on Tuesday and thrilled to have them and very impressed by the grey enni box which contained them. Thanks also for the catalogue; I am presently studying it and will ask questions when I next call you about a pair of black pants. Thanks again" Moya - Paddington, NSW'
"Hello Steph,Clothes arrived yesterday and both look great.Happy Customer once again." Sandy - Crafers, NSW
"Hi Stephanie, Well what a pleasure it has been dealing with you and Enni,I am just so impressed. I received my parcel yesterday which fits perfectly, but not only that but it was wrapped beautifully and a lovely note inside as well (how special is that!!). I must admit that before I rang you I found this top at another Boutique which was in my size but was I was told that if it didn't fit I couldn't return or exchange it and they weren't all that friendly also which is not good business in my eyes." Edwina - The Rocks, NSW
"Hi Steph and Luisa! Just received my package and blown away at the presentation box - like a real gift! Unfortunately my dog bit the delivery man at the front door;-( Gotta work on that one!!! Beautiful presentation post the grievances of the poor delivery man who gotten bit on the leg..." Chrissie - Leura, NSW
"I want to acknowledge the exceptional service and personal attention that I received from the staff at ENNI with my recent online purchase. It was outstanding. The clothes were gorgeous and arrived by courier. As I unwrapped the parcel I was amazed by the beautiful presentation of my purchase. My clothes were carefully wrapped, presented in a gorgeous grey box tied with a a beautiful bow. This was a delightful experience for my first online purchase, which I might say, I was hesitant about. ENNI removed all ‘fears’ and I will have no hesitation in continuing this new, convenient and rewarding shopping experience at ENNI." Claire - Rosebud, VIC
“Yet another parcel has been received, on time with no fuss and they are lovely pieces. Thank you again. The Enni team is a pleasure to deal with.” Anna - Fern Tree, TAS
"Thanks you SO much, the black pants will be so handy and they fit perfectly. Love your shop and especially love your service." Kate - Maroochydore, QLD
"Ordered on Monday, dispatched on Tuesday, arrived in LSA on Thursday… Extra good service, friendly phone contact, nothing seemed to be too much trouble. Hope to shop with you again." Janice- Seaford, SA
"Thank you so much Stephanie! I was smiling I have to say and thinking how impulsive I was!! They're always the best buys for me! If I have to think about it then it's not right. Hope you're having a great day. Mine just improved collecting our little boy! Bye till next purchase and thank you for making the experience fun!" Dianne - Narraweena, NSW
"Thanks guys, I'm a first time customer at your online store and purchased Tani. Thankyou for the very prompt delivery and gorgeous packaging. Yes Tani is a fantastic product and when I googled it you were on the top of the list on google and you offered free delivery. I liked that you are in Ivanhoe ie in Vic. I'm sure I will shop again. Tani even makes great gift idea I think. Thanks again." Emma - Elwood VIC
"Just a note to thank the team at Enni for their outstanding service, great product range and excellent communication. The online chat is instant and amazing, returns are easy if the item ordered is not suitable and the service provides access to the latest quality brands and styles that are not always available in rural areas.
I am looking forward to the Spring/Summer range. Many thanks" G - Mildura VIC
"Many thanks I will certainly shop with u again your service was brilliant" Carol - Wodonga, VIC
"Can I say your customer service is fantastic! Loved the wrapping and the little note I received with the items! Keep up the good work. " Julie - Tuggeranong, ACT
"Thanks for all you help, Steph. Love the cadi!. shopping is a joy with Enni!" Mary - Karingal, VIC
"Hi Steph, what a wonderful service you provide!!! Sent my order yesterday Tuesday and at 8.45am Wednesday my parcle arrived, love my Marilyn Seyb knit I will be shopping with you again :)" Gemma - Dubbo, NSW
"Dear Enni Team
I received my order yesterday and couldn't believe how quickly it had been filled and delivered!!!
And it was beautifully boxed and with a hand written note, and you don't charge for postage!!!
Thank you so much for such wonderful and prompt service. Faultless!" Carol - Kalgoorlie, WA
"Just received the jeans Stephanie. I LOVE them and they are the perfect fit! THANK YOU so much for you wonderful service. Love the cigar colour - even better than the fatigue which I recently saw on someone. I will definitely be telling my friends about your shop. All the best and look forward to shopping with you again soon." Elizabeth - Paddington QLD
Thank you for sending the Blue Seben top size 10/2. Also for the gift! I said to myself, how nice ...more soap!!!! The tape measure is really great and wonderful for travelling. Thank you so much. I will wait until summer now as I really have more than enough...I need to clean out my wardrobe , its really uplifting to have something new. I always feel fortunate I can purchase that something..
All the Best and I will be back, Sincerely" Lindsay - Girilambone, NSW
"Thank you for delivery of my new Mela Purdie skirts
I am a new customer to Enni and I am extremely pleased with the outcome. I cannot believe how quick delivery was. Ordered Sunday and received before 9am Tuesday morning. And the packaging was a real delight as was the nice note.
Thanks again and I will shop again with Enni." Jacqui - Hawthorn, VIC
Many thanks - my parcel arrived safely today. It was beautifully boxed and I loved the gift of a Meredith tape measure – fabulous for my handbag – thank you. Warm regard" Elizabeth - Cottesloe, WA
"Received my jeans today thanks so much I have them no and am in jean heaven." Sharon - Berwick, VIC
"To the Enni Team,
I would just like to say, my order has been received and I must say I was very impressed with the service you gave, even down to the packaging it came in. Apart from being happy with my purchase, the time it took from ordering and receiving was prompt and much appreciated. I am leaving for a holiday in a couple of days and hadn't expected it to arrive before I left.
Thank you, and I will certainly look to purchase from you again.
Yours sincerely" Joan - Busselton, WA
"Hi Enni Team
What amazing service I ordered my jeans on Monday afternoon and could not believe it when they arrived on Tuesday morning! One very happy customer thank you!" Meg - Armadale, VIC
"Hi Enni Team,
Thank you for your fast delivery and lovely items, nicely packed :)
Hope to order something from Enni soon.
Regards - Margaret"- South Melbourne, Vic
I just wanted to let you all know how much I love the above you sent in such a lovely box.
I wore it today and the blouse was much admired..also its so versatile…and can be worn with such a variety of clothes.
I will keep watching your site.
Yours sincerely" Lindsay - Girilambone, NSW
"Dear team at Enni,
My order arrived yesterday, thank you for such excellent service.
Please accept my compliments on the presentation of your stylish packaging - from the wrapping to the box and note inside, so very Melbourne!
It speaks well of your pride in your branding.
Trish - Woollahra, NSW
"Hi All at Enni
I have already told my friends about all your help. I am sorry our local shops are not as helpful as Enni. I have asked them, but they have already order and will not add...... Their loss. Thank you for all your help and I will stay in touch. We will enjoy our holiday." - E.M.T.
"Just a short note to say THANK YOU!
I have just been through some surgery and was feeling a little low.
I went out "shopping" on Sunday past and bought nothing!
I came home, sat in the comfort of my home on Sunday afternoon and found your website - exacty the clothes/brands I love.
The website was easy to use and everything worked first time - great customer experience
Then I received my delivery NEXT DAY- personal delivery with a SMILE AND in a Beautiful BOX
Really brought a smile to my face ... and I have talked about you all week to my colleagues ..
Thank you... I will be back :-)"
Liz - Ivanhoe East, VIC
"Thanks Steph, Received my beautiful shirt last week. The combination of all the colours in the shirt will work very well with my collection of shoes in similar shades. Once again thankyou." Barb - Ararat, Vic
My top arrived this afternoon and it's lovely. I bought it to go with a turmeric coloured cardigan and jeans and was pleasantly surprised to find it also goes with almost all of my winter wardrobe including cardigans and jackets in blue, oatmeal, teal and camel. It even goes with a couple of my suits for work - will be great for when I return to work from mat leave after Easter! The free bracket is also lovely" Yvette - Yarralumla, ACT
"Hi there Enni Team
Just wanted to let you know how happy I am with your service and product. From the moment I sent an enquiry your service has been impeccable. So thank you very much, love my jeans and will be recommending you to all my friends.
Special thank you to Steph" Ali - Lower Plenty, VIC
Recieved my Verge Durban Jeans today, they are absolutely devine!
Great colour (Elderberry) and fabulous fit.
Thanks for the great service and prompt delivery."
Sara - Hobart, TAS
Thank you very much for your prompt service regarding my online ordering. I greatly appreciate the handwritten notes I receive with my goods in addition to the beautiful box the items come in. Thank you very much for the necklace you included recently, I love it! I was only ordering Marilyn Seyb items but are now looking at the other brands you sell mainly due to your wonderful personalised service. Thanks again" - Michelle - Mooloolaba, QLD'
Thank you so much for providing such great customer servic. Received my beautiful purchases earlier in the week. Love the packaging. Have a great day.
Cheers Kerryann" - Flora Hill, VIC
"....have to tell you how I love ALL your clothes
now I have to decide on just a few
finally found NICE / SMART clothes to buy" Julie - South Cost
"Thank you so much for my scarves, they arrive this morning what a great service. They are lovely, great colours for the cooler months, prompt delivery and the gift box they came in was a great touch. Thanks again. I will visit again. Once again thank you." Barb - Ararat, Vic
"Dear Enni and Steph, All clothes fit perfectly.Looking forward to wearing them.Thankyou for the gift of the neck-lace.Kindest regards from Sandy Golding....." Sandy - Crafers, SA
Many thanks for the beautiful Mela top which arrived in Hobart today. Thank you also for the fabulous Enni packaging and wrap, as well as all the personal touches. A wonderful online shopping experience!" Jill Smith - West Hobart, TAS
Hi, my dress arrived today; beautifully wrapped, beautifully boxed, with a hand written note, what a pleasure to open this parcel.
Such a great service, I will be shopping with you again.
Adrienne" - Brighton, Vic
Just sent an Email to thank you so much for the skirt which arrived to day. Love Mela Purdie. Love the skirt.
A pleasure to do business with you.
Marie" - Frenchs Forest, NSW
"Thanks for the update. Looking forward to trying on this dress ( for the first time ). Have already told friends about your competitive pricing and reasonable return policy.
Judy" - Hillarys, WA
Thank you so much for your wonderfully prompt service. I have loved all my purchases from you so far. As we live some 800kms from Adelaide & several hundred kms from any sort of fashion I am delighted to have found your online store. I have always tended to shop with a few trusted stores & stick to labels I have found suit me & my lifestyle.Mela being one of those. Besides I am familar with their sizing.
I have a couple of 3/4 sleeve travel tees & just love them & am wondering if they came in black. There's no immediate rush & perhaps I may have to wait for next season. When you have time you could perhaps email me with the info. I'll certainly keep checking your website.
Thank you once again,
One very satisfied customer,
Mary" Tooligie, SA
I have received the dress and am very happy with it.
Thank you also for the great customer service. This is the first time I have bought a dress online and I am impressed with your service and will continue to use it.
I received my order today and both items are perfect thanks, and packed so beautifully too.
I am so glad I found your site, I have already recommended you to a friend and I will be shopping at Enni again for sure :)
Emma" - Lavington, NSW
Just wanted to let you know the skirt arrived today and it's perfect. I'm so glad to have finally found an online seller of Mela Purdie who is willing to accept returns if an item doesn't fit. I buy a LOT of Mela clothing and you'll definitely be hearing from me again in the future.
PS I love your packaging, it's beautiful!"
Rhonda - Yarralumla, ACT
Just to let you know, my top has just arrived, beautifully wrapped.
Many thanks, and hope to use Enni again in the future.
Lesley" - North Fremantle WA
Thank you so much for my” Mela Purdie” top which I received this morning.
It fits perfectly....Love It!!!
Thank you once again for your Perfect Customer Service.
Steph it is an absolute pleasure shopping with you.....nothing is a problem.
Also thank you for the Text re your sale!
Good luck with the renos!
All the very best for a very Happy and Healthy year in 2013
June" - Carringbah, NSW
"Thanks for your email Steph, I was so happy to find the tani label, I have only found this brand in regional areas. I bought both these tops a couple of years ago and they have been by far the best quality I have ever had.
Glad I found your website, will definitely keep looking for further things now,
Tricia" - Oakleigh, VIC
I received my order yesterday, and just wanted to say thank you! You are really setting the standard for an online shopping experience.
My experience was a stand-out and exceptional! The packaging and presentation was superb, the hand written note was an appreciated personal touch. I placed the order on New Years Day, it was processed next day, dispatched immediately, and I was notified when the order was posted. I thoroughly enjoyed my shopping experience with you Enni and would recommend heartily to friends. Oh, and the Mela Purdie top is exceptional too.
Thank you for the memorable online shopping experience, and happy & prosperous new year!
Donna" - Barton, ACT
I have received my jeans and they are wonderful! Thank you so much for the wonderful customer service, and outstanding packaging! : ) It was an absolute delight to open the box!
I will certainly shop with you again!
All the best
Shelley" - Melbourne, VIC
The shirt arrived -and I just love it. It is my 5th St Ives bought over the years and this one is a favorite.
Thank you to all at Enni for the terrific service and celebrate well for Christmas and a happy New Year.
I am now a Committed Customer of Enni. Thanks and best regards
Christine" - Mudgeeraba, QLD
Thank you so much for the t-shirt and the packaging was absolutely amazing I was so thrilled. You really do this beautifully and I hope to shop this way again. I usually shop in Mont Albert and also have mentioned to them how thrilled I was.
Amanda" - Surrey Hills, VIC
Thank you so much for the prompt arrival of my new shirt in time for Christmas.
It is the first time I have shopped online with Enni (have been to the shop many times) but it was a great experience to receive my new shirt in the mail within a few days, beautifully wrapped and with a personal note inside.
I will keep a closer eye on the website now and certainly on the look out for any more "secret sales".
Thanks and best wishes to you also for the Christmas season.
Sue" - Strathmore, VIC
My parcel arrived yesterday- the dress is a perfect fit, and I am really happy with how it looks.
Also, the packaging was really nice, a lovely touch the box with the white satin ribbon.
Looking forward to wearing the dress for the first time.
Cheers Barb" - Riverslea, VIC
"Dear Stephanie, Thank you for sending my new T shirt. You were right about the colour, it is a really nice shade of coral. I am very pleased with it. Also I thought the way it came in the lovely box was very nice. Thanks and best wishes from Christine." - Menai, NSW
"To Stephanie & Enni team,
My first purchase from ENNI arrived yesterday, I think I only ordered it on Monday night. This was also my first purchase of clothing for myself online and I was so pleased with the Gabriella Frattini peasant top, it fits perfectly. Now that I have found the ENNI site I will be having a browse on a regular basis. It’s so much easier to do that than go to several suburbs to access the brands I like.
Thanks so much for your great service."
Glenda, Baulkham Hills, NSW
The dress arrived and looked great (if I do say so myself). Perfect for the occasion. Thanks for being so efficient -- great service!
Elizabeth" - Turramurra, NSW
"l have received my verge pants and am extremely happy with my purchase.
The presentation and service is fantastic.
You will be receiving more orders from me very soon.
Thankyou for your expert service.
Margaret" - Keilor, VIC
My dress has arrived and I wanted to thank you for the best service I have ever had via online purchasing. I was kept informed as to exactly where the order was up to. I received the loveliest box and a very nice note - from someone whose name starts with D - sorry I cannot read the full name.
I will certainly be adding Enni to my favourites !
Janelle" - McMahons Point, NSW
"Hi everyone at enni.
I placed an order on the weekend and it is here in Sydney after only 2 days! It is my first time shopping with you and I am very impressed. Not only was it such a fast delivery but the communication was fantastic letting me know exactly what was going on.
Thank you so much and I look forward to shopping with you again.
Lynne" - Freemans Reach, NSW
"Hello All at ENNI,
Thank you for my dress which arrived today. I want to thank you firstly for your efficiency in sending this order and also for the lovely little box in which the dress arrived.....a very nice touch and I was impressed. I will be shopping with you in future.
Susan" - Noosa Waters, QLD
"Hey Steph - sorry to hear you have been crook. Have just arrived home and found the parcel safe and sound! Thanks heaps for everything. I just adored the box that it came it - how absolutely special! I felt very glamorous opening it.
Have a wonderful weekend.
Teresa" - Narangba, QLD
Just wanted to say a massive thank you – my order arrived yesterday and the packaging was beautiful!
As a frequent online shopper (and shopper in general…), it was really lovely to have such speedy service and beautiful packaging.
So thanks again, it was a pleasure to do business and even though I live very close to the shop, sometimes being time poor means online shopping is the only option!
Many Thanks : )" Kathleen - Richmond, Vic
Thank you for your fantastic service on the Mela Purdie top that you dispatched to me so quickly. It matches beautifully with the skirt that I hoped it would. It fits me really well too.
I was very impressed with the presentation of your goods too.
I enjoyed shopping with you and will certainly spread the word.
Trish" Bendigo, Vic
They arrived in Mount Gambier less than 24 hours after I ordered and the free shipping is a great bonus
I love them
Victoria" - Mount Gambier, SA
"Please pass on my thanks for the excellent services received from Steph.
May have taken 3 goes, but hey worth it in the end.
Veronica" - Perthville, NSW
Thank you for sending out the two tops.
I appreciate and enjoy the high level of service and presentation for an over the phone order.
Leanne" Clifton Hill, Vic
received my Tani leggings midweek - thanks so much. I had bought a pair here in Adelaide some time ago and hadn't been able to find them again...so did a Google and Enni came up. Will no doubt order more things in the future and next time Im in Melbourne I will visit!
thanks again for your great customer service,
Louise" - Glengowrie, SA
"I was searching the net for a particular top. How exited I was to find it at Enni. I had bought one of a different colour last year however cut the label off and wasn’t sure of the size. After discussing this with Steph I said I was 95% sure however what would happen if the size was incorrect. Not a problem for Steph and the staff at Enni. Post it straight back and we will send another size. Wow that’s impressive I thought, however it got even better, it was on sale with a 15% discount.
This is the first clothing item I have bought one line and I will certainly be keeping an eye on the ENNI website, you have a great range.
Service first class.
Just wanted to say thank you for my gorgeous dress which arrived this morning. I was very impressed with the packaging and personal note.
Very smart marketing!
I do buy quite a lot online and this is the first time I have used your company.
My favourite Dress Shop did not have my size and so I came across your site.
I will definitely use Enni again.
Ruth" - Alexandra Headland, QLD
Thank you so much for attending to my order so promptly.
My shirt arrived today and I am delighted with it. My first online purchase!
I'll be back again to do more shopping.
Janet" - Gordon, NSW
Just ought I would let you know that I received the top yesterday. It is a much better fit. I must thank you again for being so accommodating about this top. I really appreciate your excellent service.
Thanks so much again
Fiona" - Mosman Park, WA
Got my beautifully packaged order on Tuesday after ordering on Sunday.
Very pleased with my selection and your service.
I was worried about the colour of one top I bought as I'm not a blue person. However the colour on line was very accurate and I'm very happy with it. Just the right shade.
Marnie" - Canterbury, Vic
"Thankyou Steph, they arrived today, so quick! And I love the box!
Holly" - Yarraville, Vic
Just wanted to say thanks for the beautiful dress I received early Tuesday morning-what great service.
Leanne" - Eltham, Vic
"Hello and thank you for great service. The dress is here and I lov love love it
Thank you once again
Kind regards Gai" - Karratha, WA
"Thank you Enni! Very impressive service. Top arrived in 2 days (well done Aus Post as well), beautifully packaged, and is just what I wanted. Will be keeping a close eye on your website in future." Judy - Berwick, VIc.
"Hello Enni, are you able to get the Mela Purdie flared tee in navy (medium)?
I should have, and have been meaning to, thank you for your service. The first time I bought a top from you it was almost as if I was receiving a present, the packaging was so lovely it was a joy to open.
If you can’t source the tee shirt, that’s ok, I will still visit.
Regards, Jan" West End, QLD.
Thank you for sending the Gabriella Frattini jeans, they arrived yesterday and are fabulous. Thanks also for the freebie tshirt, a nice touch.
Speaking of nice touches, the packaging was very impressive as has been the customer service. I will be back.
June" - Adelaide, SA.
"Well what a surprise at 7.30am this morning when my parcel arrived I couldn't believe it!!
And it fits!!!! It is a beautiful shape and great colour and came beautifully packaged in a lovely box with a note from you too.
Fantastic service, ordered yesterday, arrived today!! THANK YOU SO MUCH!!!!
Wonderful service, I would not hesitate to buy from you again.
Sarah" - Sandringham, Vic.
Wanted to drop you a line regarding your service from your online store. I do a lot of shopping on line and the Enni experience is far superior to any other. I receive prompt emails letting me know my order has been received, emails letting me know when my order will arrive, it arrives when you say it will AND it comes presented in a lovely box.
It’s these simple things that mean so much.
Well done to you!" Anna - Fern Tree, TAS
Just wanted to let you know my package arrived today - dress and pants are lovely & fit perfectly. The packaging was also great! Will definitely be buying from you again. I noticed you stock Loobie's Story too which I discovered last year when I was in NZ so will be checking out their stuff too.
Yvette" - Yarralumla, ACT.
Thank you, I received the pants today - so fast ! Your service is great - and I love your gift box.
Pleasure dealing with you; and hope to buy from your store again.
Rosemarie" - Strawberry Hills, NSW.
"Hi Steph :-)
OK so firstly, I just really want to say WOW, I am sooo impressed !!!!! I LOVE shopping and have a "slight" addiction..... ha ha - and you have it nailed down to a fine art ! Thank you for the email updating the progress and the package arrived to my brother in a couple of days (in Aussie) and I have received it as of today ! The parcel itself was wrapped beautifully and it felt like a "treat" opening it ! Then your personalised note was a great touch ! (funny coz I actually felt like I knew you......so it worked)
I LOVE LOVE LOVE the dress ! AND I know I'm dreaming....... I don't suppose you have a 12 hidden somewhere????? I've had a look on the website and the dress sold out in all sizes the day after I placed my order (SUCH FATE) !!!
I'll wait till I hear back from you, and in the meantime have a good think about "alterations" if your answer comes back as predicted..... :-)
Chris" - Rototuna Hamilton, NZ.
Just letting you know my shirt arrived yesterday, safe and sound. I didn’t have a chance to actually try the shirt on last night but I’m sure it will be aok. It looks and feels beautiful.
I also wanted to let you know how impressed I was with the packaging and the personal note from you.
All up, a great shopping experience. The next best thing if you can’t actually make it to a boutique and try on the goodies!
Linda" - Bilgola, NSW.
"Hello Steph - what a lovely email. Thank you for taking the time. I live in a reasonably remote area of WA and it is always such a pleasure when people are so friendly and helpful.
I think that I will say yes please to both of those colours. Your return policy is great so if not suitable I can at least return one or the other. I can't imagine that happening, as I like these pants so much, however it is a good safety net.
I am happy and well thank you and I wish the same for you.
With my best wishes, Christine" - Hyden, WA.
"Dear Luisa and all the staff at Enni
Thank you for the shirt - it arrived today and is a perfect fit and looks terrific.
It was such a surprise to find it in a lovely box with a ribbon and to have the very personal note attached.
It does make one feel quite special.
Thanks again for your prompt service and personal note.
Jan" - Brisbane, QLD.
The new tunic arrived on Saturday which was also my birthday, it fits perfectly so was like a birthday present to myself. Thanks for all your help, you were amazing.
Kelly" - Wellington, New Zealand
"Hi Enni (Steph) I just received the most beautifully presented Marilyn Seyb cardi from you guys and I just wanted to tell you how much I love it and how much I love the care and attention to quality that you put into the delivery box. Thank you so much - I look forward to many happy wears! Julie" - Kambah, ACT
...it was great to find an on-line supplier of Mela Purdie who had the pieces I was after at last!
Cathy" - Miami, QLD
I would like to take this opportunity to thank all of the staff that I have dealt with at Enni (Daylan, Dawn and yourself Steph). I shop online regularly and have not come across a company and staff who are as professional and thoughtful. I received regular emails from the date of purchase to the receipt of my goods which arrived very quickly, so thank you!
I look forward to receiving my new JAG's
Deanne" - Wandal, QLD.
Thank you for your great service ..I look forward to receiving in very quick time, my new versions, of my old favourite Mela P's.
I note that your shop sells many of my favourite brands so I am very glad to have found you on line.
Pamela" - Ascot, QLD.
"I have received my lovely cardi and am very pleased. It is a perfect fit.
Judith" - Sunbury, Vic.
"Good Morning Stephanie
Thank you I received my order yesterday afternoon. I love my new blouse and the parcel was presented beautifully.
Thanks again I will keep an eye on your website in the future.
Michele" - Gladstone, QLD.
Thank you for letting me know the tops have arrived and been posted out. I look forward to receiving them next week.
I have indeed enjoyed shopping with you, it is rare to find a service so efficient, reliable and (in my view, most importantly) personal today and I will certainly be recommending you.
Thank you again and I look forward to shopping with you again in the future.
All the best,
Suzi" - Blackheath, NSW.
"Dear Steph, just received my parcel. Thanks so much for prompt, friendly service. Also love the packaging! Look forward to more shopping with Enni..kind regards, Leda" - Newcastle, NSW.
The Tani top arrived yesterday – may I say very efficient service.
Your attention to detail with packaging and information is wonderful.
I will definitely continue to view your regular email updates to see what might tempt!
Sue" - Glenelg, SA.
"Dear Steph and staff,
Just want you to know that I received my package with my beautiful Mesop dress/tunic ... i love it!
Glad you enjoyed my international-ness ... i am in fact Australian, but have lived in the US for 27 years. From Sydney mostly, but also Hobart ... and ... Melbourne for 3 years. I'm not one of those city rivalry type of people, and I just loved Melbourne. Love Sydney too, but they both offer different things.
And oh, how I miss Aussie fashion ... there's no fashion here in the USA ... they are great fad followers, and they do host Fashion Week ... but that's about it! When I go to London, Europe or home to Oz, I have a feeding frenzy as if i'm fresh out of jail. My sisters are always wearing such cute things in their Facebook photos, and I just sit here ..... starving in an oasis, as they say. (To be fair, it doesn't help that I live in Pennsylvania and not in NYC or LA!)
Anyway, I was actually looking for Mela Purdie tunics, but am too late in the season to get the ones I've seen in my sizes, so resorted to looking at other labels you had on offer, and was exceptionally pleased. I will keep the web archive for your site on file, and look you up again some day! I'll also pass it on to anyone looking for anything exciting from Oz.
Thank you again, and thanks also for the personal touch of the email and handwritten note. (Oh how I miss these touches too ... we Australians are such a classy bunch!)
Jane" - Pennsylvania, USA.
My order arrived just now. I can't tell you how happy I am with the speedy service and the beautiful packaging! The cardigan is just beautiful and the colours are divine. You'll certainly be getting more business from me.
Karen" - Toongabbie, NSW.
THANK YOU FOR SENDING THE BLACK PANTS TO ME SO PROMPTLY.........I HAVE TAKEN THEM UP MYSELF THIS TIME AND ALTHOUGH MY WORKMATES ARE SAYING THEY ARE NOT EVEN I AM WEARING THEM ANYWAY!!!
A PLEASURE DOING BUSINESS WITH YOU.
JAN" - Red Hill South, Vic.
10/08/12"Thank you for your order sent to me and received yesterday.
The products are beautiful to wear.
The website was easy to use
The service was spectacular – especially the post free.
Lynne" - Barrack Point, NSW.
"Wow, how prompt your service is. Received goods this morning and am thrilled with presentation and service.
Marion" - Albury, NSW.
"What wonderful service. Thank you.
I received my Metalicus top by registered post within 2 days of placing my order.
It was wrapped in a beautiful, ribboned box which felt special.
I will certainly shop with you again.
Grace" - Ocean Shores, NSW.
Thanks for the email to let me know you have credited my account for the return of the Mesop Tunic Top. Unfortunately, it was too big and also not the right style.
I am sure I will shop with your store in the near future, as am very happy with the pants also the excellent customer service.
I would also like to add that the way I received my order beautifully boxed was very impressive.
Louise” - Willetton, WA.
"Thank you - I received my parcel in the mail Friday to find it beautifully packed in a box with a white bow and most welcome hand written note - very much appreciated - you feel like a customer, not a number - not that it bothers me, but it was just lovely to receive - thanks again. Cheers, Rita" - Roma, QLD.
"Dear Team at Enni... I was really pleased with your on-line service, love the item of course, but I wanted to say thank you for the great communication, packaging and overall presentation. Very classy, Cheers... Heather" - Mudgeeraba, QLD.
Just wanted to thank you for the lovely parcel which arrived from you, and the nice little note with it - how good to feel like a valued customer, as my face-to-face retail experiences haven't been so wonderful lately.
Marie" - Eight Mile Planes, QLD.
"Many thanks Daylan, I am very pleased with my shrug, it fits well. Thanks also for your service, it was excellent. Michele" - Warrandyte, Vic.
Just wanted to let you know I received my parcel from you yesterday. I’ve got to say “What Great service and the product was packaged beautifully” I could not believe the trouble ENNI goes to as far as customer service is concerned. I want to purchase the black slip as I have had one for years and it is worn out, think I will do that shortly.
Thanks Again for a job well done.
Jenny" - Lake Munmorah, NSW.
I know you are probably thinking I am opening a store with the recent purchases : )
My girlfriend just loved the 2 new ones I bought so she wanted me to go online and purchase one for her.
So the last order is for her!
Thanks again for being so efficient, love your work, : )
Cheers Liz" - North Strathfield, NSW.
Many thanks for your lovely email, I must say I love the way your website is set up, especially when it shows the option of each garment on a model & then the garment on its own - nice touch. I am not very tall so it enables me to work out the garment length & fit a bit better.
Keep up the good work.
Julie" - South Geelong, Vic.
"Hi Steph - thanks very much for checking so quickly and getting back to me. Will see how I go with the M then :-)
Your customer service is fab by the way, will definitely keep looking at your store online in the future!
Elisabeth" - Mosman, NSW.
"Steph you have certainly exceeded all my expectations regarding Customer Service I can’t tell you how impressed I have been with the
whole process....A great experience!!!!
I received my lovely Mesop pants this morning in the most beautiful packaging............Just love them!!!
Steph I should have ordered a size 2, instead I ordered a size 1.
Would you have a size 2 in stock?..........Oh I hope so.
I have printed off the returns form (another great service) and will mail the pants back to you tomorrow.
Fingers crossed for size 2.
June x" - Carringbah, NSW.
You are dead right.
They are fantastic.
Arrived yesterday – wearing today
Thanks for your most efficient and professional service (and I love the box!!)
Di" - Emu Heights, NSW.
Parcel arrived this morning, thanks for quick service.
Loved cardie and also packaging.
Will keep checking your website.
Margaret" - Ballarat North, Vic.
"Dear Enni Staff
Thank you for such prompt service.
The jeans are exactly what I have had in the past but the little boutique which I use to get them from has closed down.
The easiest way for me was to google them and your store came up. Thanks again.
Fiona" - Caloundra, QLD
"Steph- just received my new seven sizers jacket- fits beautifully. I like it even more now - the inside is lined with very soft silky material and it feels amazing on.
Thank you for the extra trouble you went to to get it for me. I now have your web page as one of my favourites. Thank you again. Vicki" - Marks Point, NSW.
I would like to advise that I have received my order and was very impressed with the swift receipt of goods and the attention to the packaging it was a lovely surprise.
I would also like to take this opportunity to thank you for your help with the internet issues I had with size and order, I think you went above and beyond in this instant.
Thank you once again for the great customer service : )"
Sue - Benown, QLD
"Hi Stephanie. I must congratulate you on the great choice of clothing brands you stock online. I think I have chosen well and am looking forward to wearing the various pieces. Can't wait. I feel very special when I receive the goods due to the special care you put into the packaging of the products. Take care. Look forward to supporting your business in the future.
Lois" - Toowoomba, QLD.
Just wanted to say thanks for getting my order to me so fast. I ordered it yesterday and it arrived today. That is fantastic service!
I think you should put a lot more of your styles up on your website as it is a great way to shop for those of us who work miles away from an Enni store. (mordialloc in my case!)
Have a lovely weekend. Regards Jill" - Mordialloc, Vic
I got my leggings today, Thankyou very much. So nicely delivered in that lovely box.
I am sure i will be pleased with them, my friend put me on to them and hers look and feel amazing.
Alison" - Nambucca Heads, NSW
My order arrived today. The leggings were the exact colour I hoped and fit is excellent. They match a Sandwich tunic/dress purchased at the Gold Coast; but leggings were unavailble and tricky to find. So now I have the complete outfit. Thank you and I love the presentation box.
Jenny - Carseldine, QLD
Wow, thanks for the fantastically quick response to my order. I love Gabriella Frattini jeans, and look forward to receiving my new pair soon.
Patricia"- West Lakes Shore, SA.
I just wanted to send a very big thank you for your excellent service following my online purchase. The parcel was delivered yesterday – beautifully presented – and the Verge ‘Acrobat’ pants are exactly what I was after. I shop online quite a lot and I think that the Enni service (from the easy-to-navigate website to the free delivery) is absolutely first rate.
I came across your website by chance, after a Google search to try and find those brilliant Verge pants. I bought a pair in Queensland a couple of years ago and because I’m about to travel to the US during their summer, I thought that I would try my luck (not confident of my chances) on finding some more. I was very happy to find that not only are they still being made, but that you had two pairs in stock.
You really made my day!
Emma" - Hawthorn, Vic
"Thankyou for sending so quickly my Mela Purdie top - I just love it and will be shopping for more items through your website Enni very soon. May I add the accompanying note from 'Louisa and all staff @ Enni' was a lovely personal touch.
Robyn" - Port Lincoln, SA
I picked up my Angel Red cardi yesterday & I love it! Thank you so much for your excellent service....I highly recommend that Enni give you a raise....ha ha...
All the best to you too
Carol" - Brunswick Heads, NSW
"I just wanted to thank you for the delivery of my online order which arrived the next day (outside Melb Metro I might add!), beautifully presented in a gorgeous box and with a lovely personalised hand-written note. It's been a long time since I've had good old customer service like this and am very impressed & so glad I have found such a fantastic store with such beautiful products. Thanks again :)
Jodie" - Koo Wee Rup, Vic
Just wanted to let you know how impressed I was with the service I received from your company. Because I already knew what I wanted it was easy for me to order on your website, but since ordering to be kept in the loop with delivery status was great. But the best part was receiving my gorgeous jeans in such a beautifully presented box and handwritten note from you, it made the whole process seem very personal.
Thanks again for such a wonderful buying experience.
Jo" - Parkwood, QLD
"Thank you for such wonderful service...parcel received & I am delighted with the cardigan & the chambray top. Regards from Liz" - Kew, Vic
"Thanks Stephanie, received. Beautiful garment beautifully presented, my wife loved it.
Love the locally made too - do you have any other Aussie made brands?
Matt" - Malvern East, Vic
Thank you for your email as well as the fantastic service. Yes, I now have the lovely top in my possession. Your Balwyn staff have been very helpful and pleasant and I look forward to future trips to your shop.
Thank you again.
Barbara" - Canterbury, Vic
Received my beautifully packaged silk jacket. It arrived without a crease and I will use the little box when travelling for that very reason.
I am delighted with the jacket, and it will be the perfect foil for the plain black pants and top underneath. All very practical and will be great for a variety of occasions.
Congrats ... you run a very professional online business. It was a pleasure to shop with you, will keep an eye on your site in future.
Regards, Di" - Arrawarra Headland NSW
I received my order today, I am so pleased with the items I selected they are so much better than I envisaged, they fit perfectly. Also very delighted with your presentation box they arrived in which made it more exciting open.
Being down in the country it is so nice to have something different and I didn't have to leave home.
I look forward to keeping an eye on your store.
Meg" - Paynesville, VIC
Just received my lovely Mela Purdie blouse from you, Im so impressed how quickly it has arrived and how beautifully it was packed. Thank You very much.
Inga" - Isaacs, ACT
I just wanted to thank you and the ENNI team for the trousers which arrived this morning. I love the colour and I know they will look good as I already have a black pair! Thank you so much for your great service. And I LOVE the packaging. I will be back.
Thanks and have a great day.
Amanda" - Kincumber, NSW
My parcel arrived today. Thank you, I'm so pleased to have found your online store. I bought these same singlets at Port Douglas some years ago and totally wore them out, they feel really nice on the skin and are great underneath things. Thanks so much for the lovely packaging and and quick delivery.
Robyn" - Peregian Beach, QLD
"Dear Steph & Enni,
Love it love it love it love it love it……………… thank you soooo much!!!!! It’s simply perfect – and I would really love to have the exact same in black too if possible, ……………… don’t go arranging anything in a rush just for me, as there is absolutely no hurry.
I really appreciate what you’ve managed to accomplish – considering my regular change-room battles –so once again, I thank you xx : )
Michele" - Nelson Bay, NSW
I'm looking forward to getting my pants. From what I can see your site is great for picking up bargains in some of my favourite labels. Thank you for looking after me so well.
Terri" - Neutral Bay, NSW
Thank you so much. I have now received both tops, they are perfect and the packaging divine! I have been extremely happy with your service and will have no hesitation ordering from you again.
Maria" - Dapto, NSW
The jacket arrived this morning and I am very happy with the jacket, the price and your very pleasant service. I couldn't have asked for better. (Also) your stylish packaging and kind note did make me smile.
Feel free to add me to your mailing list.
Kris" - Newtown, Vic
my parcel just arrived!! Love it - what a fun top. Beautifully packed and presented and with a lovely personal note. 10 out of 10 for customer service!!! I'll be keeping an eye on your website from now on :-))))
Happy Christmas and New Year
Jan" - Rosetta, TAS